Can You Manage Your Stuck Deals – Part 1

Do you have opportunities in your sales pipeline that aren’t moving? Are these opportunities stalled or stuck? There is a long list of reasons why an opportunity might not be moving. Here are of some of the reasons that opportunities stall and some thoughts about how you can get them moving.

1. No Compelling Need to Change – Business Challenges

Everyone needs a reason to change (and in this environment they may need more than one); reasons that are measurable and compelling.

These stuck opportunities are both the easiest and the most difficult opportunities to move. Ask yourself, ‘have I done a great job building a compelling value proposition?’ If the answer is no, then doing so can get them back on track pretty quickly. However, if they are stalled because your solution doesn’t create enough value to make it worth pursuing, they can be much more difficult to move forward. It’s possible you have prospects on both ends of this spectrum.

If you can restate your value proposition then do so clearly and concisely and create a compelling case. Understanding their real business challenges is the best place to start. If there really isn’t enough business value being created, then your only way forward may be to work with your client to build a more meaningful opportunity by understanding their business challenges more clearly. Or, it may just be the right time to move on to other better opportunities. Don’t be afraid to move on to better opportunities.

2. Changed Priorities – Lack of bandwidth

In the business environment where change comes faster and faster every day, it isn’t uncommon for your prospects to change their priorities quickly. Sometimes deals with great promise can stall because clients changed priorities, or simply due to a lack of bandwidth for anything but the most urgent priorities.

Getting these back on track requires you to attach your value proposition to their new highest priorities. This is easier said than done, requiring deep knowledge of your client’s pressures and changing objectives. And sometimes you will have to go as far as creating an entirely new solution that better meets your clients changed priorities once you have discovered what they are.

3. The Status Quo

Nothing kills more deals than the ‘status quo’.

The status quo has your dream client company wired in every way. It has complete consensus throughout the entire organization, and its defenders are legion. The status quo isn’t defeated easily, and often not without a strenuous and sometimes prolonged struggle.

To reinvigorate stalled opportunities captured by the status quo requires working deep within the organization to build consensus. You must create value for every stakeholder, at all levels. You need an internal champion willing to do battle with the enormous forces of status quo. This can help you regain the momentum and get your opportunity moving.

In Summary:

Paying attention to the factors that are stalling your deal is the best way to begin addressing these issues and start making progress toward closing the deal. Check back soon for a discussion about more ways to manage stuck deals in Can You Manage Your Stuck Sales Deals- Part 2!


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Marketing a Technical Product to Non-Technical People

I’m part of the B2B Technology Marketing Community on LinkedIn and recently a question was posed about the best way to ‘market a technical product to non-technical people?’ Many ideas were discussed, including:

  • Interactive demonstrations
  • Hiring a technical writer (so you don’t have to solve the issue yourself)
  • Focus on solving a business problem (versus focusing on technical product specs)
  • Incorporate more visual diagrams
  • Generate relatable customer case studies

After over 40 comments on the subject, one individual stated “…if your audience is non-technical, the end benefit that makes their lives easier or their business better, needs to be stated loud and clear quickly by telling a meaningful and interesting story that is differentiating, with credible ‘reasons to believe’ to back it up.” Finally, I thought, someone who gets it!

The best way to reach any audience is through EFFECTIVE STORYTELLING: Telling your story though stunning interactive virtual experiences that accelerate sales cycles; SHOWING how your PRODUCTS solve a prospect’s business challenge.

If you’re in a room with a marketer, an engineer and an IT professional, they’re all going to be looking at your product from different perspectives and levels, from 100 feet to down to the details. An engaging interactive story allows customers to experience products and solutions in a way that impacts them directly—creating a highly-specific personalized experience every time. This type of engaging visual experience, allows you to tell your story in a simplified non-technical way; one that people will relate with.

What format do you think people are likely to take notice of – interactive experiences, datasheets, white papers, pictures, diagrams or dashboards?

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Digital Marketing Strategy

In the past week, I’ve heard two different people, from two very different walks of business life, reference digital marketing strategy, or DMS for short. If this is any indication, it appears that this could be the next hot trend for marketers to glom onto. Or at least the latest and greatest of buzzwords to float about.

As a definition, digital marketing strategy considers use of digital sources such as the Internet, interactive display advertising, digital media (TV and radio), and mobile devices in promoting brands and products to consumers. Online marketing optimization initiatives for search engine, video, social media are an implicit focus of a digital marketing Strategy.

While I don’t question the potential for it digital marketing strategy to be the next ‘it’ thing, it’s the novelty of DMS as a singular focus that’s concerning. Any marketing matrix today should inherently include digital as an integral part of the strategy, not a separate one, or one layered onto an existing marketing plan.

Like mobile marketing, digital marketing strategy’s buzz-worthiness is soon likely to wane. As the lines between online and offline further blur we can expect to lose those descriptors completely. Marketing Strategy alone will be what matters.

 

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