Tag Archives: New York Times

Putting customers first

Whatever your opinions may be regarding the recent NY Times Op-Ed piece by Greg Smith, one aspect of his criticism of his former employer is chilling: His view that they put their own interests first, above those of their clients. … Continue reading

Posted in CEO Corner | Tagged , , , , , , , , , , | Leave a comment

Smartphones or Rude Phones

Did the rules of phone etiquette change when smartphones were invented? Is it now appropriate to use your smartphone during a face-to-face meeting or when listening to a lecture at a conference? My mother always taught me not to interrupt … Continue reading

Posted in Marketing Guru | Tagged , , , , , , , , | 1 Comment