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Tag Archives: New York Times
Putting customers first
Whatever your opinions may be regarding the recent NY Times Op-Ed piece by Greg Smith, one aspect of his criticism of his former employer is chilling: His view that they put their own interests first, above those of their clients. … Continue reading
Posted in CEO Corner
Tagged Business, business priorities, Customer, Customer service, customers first, Editorial, Employment, Greg Smith, New York Times, NY Times, priorities
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Smartphones or Rude Phones
Did the rules of phone etiquette change when smartphones were invented? Is it now appropriate to use your smartphone during a face-to-face meeting or when listening to a lecture at a conference? My mother always taught me not to interrupt … Continue reading
Posted in Marketing Guru
Tagged emailing, etiquette, iPhone, Meeting, New York Times, Smartphone, smartphones, Text messaging, texting
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