Kaon Interactive, whose interactive sales and marketing applications are used in nearly 150 countries, has announced its expansion into Europe to strengthen the company’s partnerships with global B2B organizations. Kaon has appointed two new executives to help facilitate the EU expansion and has added leading European companies, such as Theo FÖRCH GmbH & Co. KG, as new clients.
“Based on our aggregated user data for digital sales and marketing applications, European companies saw precipitous declines in B2B sales activity immediately following their countries’ lockdown orders and did not make a swift transition to virtual selling environments. Many European companies are still struggling with developing and implementing strategies to adapt to a predominantly digital customer engagement model. This European expansion is an opportunity for Kaon to help enterprise customers thrive through and beyond this crisis,” said Gavin Finn, President & CEO at Kaon Interactive.
One of Kaon’s innovative European clients, FÖRCH, was challenged to easily showcase the demand-and-consumption flexibility of their VARO shelving, storage, and rack solutions and commissioned Kaon Interactive to both configure and visually lay out each customer solution.
“Prior to using the Kaon Interactive Space Planning Tool application, we were following standard industry practice in manually developing specifications and proposals to design systems configured within our customers’ environments,” said Alexander Emmert, Business Unit Manager Digital Business International at FÖRCH. “Today, we have automated much of that process, improving the customer’s solutions and dramatically reducing the sales cycle and customer lead time. The system automatically creates consistent visuals to represent a common and correct understanding between the customer, sales, our inventory system, all the way through delivery and installation. The pandemic has highlighted the value of this digital strategy, because the efficiencies and interactive nature of this application have brilliantly transformed our sellers’ ability to effectively engage customers and communicate complex product offerings. It is a game changer.”
To follow growing demand in Europe, Kaon made two new hires in the Netherlands:
Thomas Scheerder, Senior Director, Strategic Accounts, has held various sales positions for emerging technology, event, and software companies.
Sandra Velema-Hijnen, Executive Director – Head of Account Management, is a highly effective sales and business development leader who has built a successful career in driving growth through B2B consultative partnerships with clients.
Kaon has seen a 55% increase in its application usage, highlighting the power of a digital transformation platform in today’s global climate, the importance of agility in business and customer engagement, and the need for a growth mindset in both short- and long-term business continuity planning. Kaon is excited to deliver continued growth and success for its clients through this European expansion.
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